MEPCO Helpline Number & Complaint Numbers
MEPCO provides a fast helpline system for customers who are facing issues like electricity bills, new connections, meter tracking, and load shedding.
The MEPCO helpline number is available 24/7 to assist consumers. You can also contact MEPCO through WhatsApp support, which is available all day.
MEPCO offers regional support for different areas such as Sahiwal, Bahawalpur, and Multan.
Regional contact numbers and office locations are provided below for your convenience.
Region | MEPCO Helpline | Areas | Office Location |
Sahiwal | 040-9200305 | Sahiwal and nearby areas | |
Bahawalpur | 062-9250102 | Bahawalpur and nearby areas. | |
Bahawalnagar | 063-9239031 | Bahawalnagar and nearby areas | |
Muzaffar Garh | 064-9239229,066-9200065 | Muzafergarh region | |
Rahim Yar Khan | 068-9230160 . | Rahimyar khan region | |
Multan | 061-9220198 | Multan and nearby areas | |
Dera Ghazi Khan | 064-9239229 | DG Khan and nearby areas. | |
Vehari | 067-3360282 | Vehari and nearby areas |
MEPCO Helpline Number & Complaint Numbers
If you have general complaints about technical faults Supply issues or outage, bill issues, connection problems,Meter not working,Wrong reading or service queries. you can use mepco complaint cell numbers to contact MEPCO staff. You can
- Visit MEPCO official website
- Go to Complaint / Help Section
- Fill in your details (Reference Number, Name, Contact)
- Describe your issue clearly
- Submit the complaint
- You will get a tracking number
24/7 Mepco Helpline Number
MEPCO Toll-Free number: 0800-63726
Other Helpline Numbers are
061-9210334, 061-9210389 , 061-6784815 You can also contact at
MEPCO Online Complaint Registration
Online complaints in the management system is a plus point for the improvement. You can submit your complaint at any time on their website, and you will get a sudden response from their team. You must include all the necessary information in the complaint. Follow the steps to submit your complaint.
- Click on this LINK https://ccms.pitc.com.pk/
- Create your account.
- After logging in, enter your reference number or register phone number to verify yourself.
- After this, your connection details will appear there.
- Write your complaint with detail in the complaint section and tap on the submit button.
Tracking of MEPCO Complaint
To see your complaint status in the system panel, follow these steps.
- Just click on the complaint tracking button and provide your reference number to track your complaint, click on the search button, and your complaint status will display on the screen.
After submission, your complaint will be acknowledged within 24 hours, and they will start the initial process. Usually action is taken within one or two days. It takes maximum of 14 days to resolve the issue.
Federal Complaint Numbers:
051-9204430 and 051-9206834
In case of Electricity Disconnection or Technical Fault Call MEPCO helpline: 118 .Provide your reference number .Explain the issue .They will guide you for resolution.or SMS to 8118 or
Go to your nearest MEPCO office .Take your bill copy and ID .Submit complaint at customer service desk
How To Track Your Complaint
- Use your tracking number (online) ,Check status on MEPCO complaint portal .You may also call helpline for updates
MEPCO contact number is 0800-63726.
24/7 Helpline No. is 118
MEPCO Staff Telephone Directory
| Position | Office Direct Line | Office Ext. | Cell |
|---|---|---|---|
| Chief Executive Officer | 061-9220222 | 2005 | 0345-4401111 |
| P.A to CEO | 061-9220222 | 2002 | 0333-6142149 |
| P.A/C.O | 061-9220205 | 2005 | 0300-9632289 |
| Staff Officer | 061-9220205 | 2005 | 0300-8730910 |
Mepco Head Office
Address : MEPCO Complex, Khanewal Road, MEPCO Colony, Multan, Punjab
Contact:
- Phone: 061-9220313
- Email: [email protected]
Frequently Asked Questions (FAQs)
How long does MEPCO take to resolve complaints?
It depends on the issue type, but most complaints are resolved within 7 to 15 days.
Can I file a complaint online and by phone at the same time?
Yes, but one method is enough. Keep the tracking number.
Is there any charge for filing complaint?
No. Complaints are free.
How can I contact MEPCO customer service via email?
You can contact MEPCO customer service by calling 118 or sending an SMS to 8118. You can also email at [email protected] for support.
What is the MEPCO helpline contact number?
The MEPCO helpline number is 0800-63726.
You can chek Your Mepco Bill HERE