If you need to move your existing MEPCO electricity meter to another suitable position on the same property, contact the MEPCO subdivision office that handles your connection first.

MEPCO Meter relocation involves checking the proposed location, reviewing required documents, assessing the work involved, and paying any charges shown on the official demand notice.

Do not disconnect or move the meter yourself. The work should go through the MEPCO process so the meter stays properly recorded and sealed.

What Is Meter Relocation?

Meter relocation means moving an existing electricity meter from its current position to another suitable location on the same property. It’s different from applying for a new connection, since MEPCO checks the proposed location and the work required before approving it.

Relocation is only permitted within the same property and MEPCO subdivision area. If you need electricity at a different address or subdivision, you’ll need a MEPCO New Connection instead.

When Do You Need It?

Common situations include:

In all these cases, apply through the official MEPCO process. Never shift the meter yourself.

Who Can Apply

Before visiting the office, check MEPCO’s current information or contact your subdivision office to confirm whether any part of the process can be completed online.

Keep your Reference Number, CNIC and latest bill ready when contacting MEPCO. Outstanding dues may affect the processing of a relocation request, so if you have unpaid bills, confirm with MEPCO whether they need to be cleared first.

Documents Required

Requirements can vary depending on the connection and the reason for relocation. You may be asked for:

Confirm the current document requirements with your subdivision office before visiting.

Writing Your Application

Address it to the SDO (Sub Divisional Officer) of your MEPCO subdivision, and include:

Ask your subdivision office whether a specific form is required.

The Relocation Process

1. Visit your subdivision office and explain that you want to relocate the meter. Ask about current requirements.
2. Submit your application and documents. Keep the receiving slip if one is provided.
3. Site inspection. MEPCO staff check whether the proposed location is safe, accessible and technically suitable. Make sure someone is available at the property when they arrive.
4. Demand notice. Based on the inspection, MEPCO issues a cost estimate covering connection type, distance between locations, wiring, and any pole work or labour involved.
5. Payment. Pay through the channel shown on the demand notice, and keep your receipt, you’ll need to show it before work begins.
6. Physical relocation. MEPCO’s technical team disconnects the meter, completes the wiring work, installs and reseals the meter at the new location, then reconnects and tests the supply.
7. Record update. Check your consumer record and next bill to confirm the new location is reflected.

Relocation Charges

There’s no single relocation charge that applies to every MEPCO consumer. The amount depends on your connection type, the distance involved, wiring needs, and any other work identified during inspection. Once a demand notice is issued, use the amount shown on it, and confirm current charges with your subdivision office if unsure.

Processing Time

Time required varies by case, depending on document verification, the inspection, work needed at the new location, and team availability. If you haven’t heard back after submitting, contact your subdivision office with your application details.

Unauthorized Relocation

Moving or interfering with the meter yourself can create serious problems with your connection. Depending on the circumstances, MEPCO may take action under applicable electricity rules, including charges or penalties. Always go through the official process instead.

Common Reasons a Request May Need Further Review

Applying Online

Online options can change over time. Check MEPCO’s current instructions or contact your subdivision office before starting, and visit the MEPCO official site for service information and updates.

A Few Tips Before You Apply

Relocation vs New Connection

Relocation moves an existing meter to another position for the same connection. A new connection is a separate application for electricity at a different property. If you’re only changing your meter’s position, contact MEPCO about relocation rather than applying for a new connection.

Frequently Asked Questions

Q1: Can I relocate my meter to a different city?
Relocation is meant for moving within the same connection’s service area. Moving to a different property or address usually means discussing a new connection or another application type with MEPCO.

Q2: Will my electricity be disconnected during the work?
Your supply may be temporarily disconnected while the meter is moved. Ask MEPCO staff about the expected interruption before work starts.

Q3: Is there a fixed relocation charge?
No. The amount depends on your connection type, distance and materials required, confirmed in the demand notice after inspection.

Q4: What if inspection doesn’t happen after I apply?
Contact your subdivision office with your application or receiving details. You can also use the MEPCO Helpline for guidance.

Q5: Can I choose where the new meter goes?
You can suggest a location in your application, but the final decision rests with the inspection team based on technical safety requirements.

Q6: What if my application is rejected?
You’ll be told the reason. Address it, whether that’s clearing bills, fixing documents or choosing a safer location, then reapply.

Q7: How do I find my subdivision office?
Your subdivision name is printed on your bill. You can also call 118 with your reference number to confirm the address.