MEPCO Helpline Numbers and Complaint Guide
If you need help with a MEPCO electricity connection, bill, meter or supply problem, there are several ways to reach the company. Use the relevant helpline, complaint channel or regional office contact depending on your issue.
For any complaint, keep your electricity bill or 14-digit Reference Number nearby. It helps staff identify your connection and understand the problem faster.
Contact information last reviewed: September 2026. Phone numbers and complaint procedures can change, so verify important details through MEPCO’s official directory before calling.
MEPCO Customer Helpline
MEPCO lists 0800-63726 as its customer service contact. You can also dial 118 for electricity-related assistance.
Keep your Reference Number and other relevant bill details ready when you call.
MEPCO Regional Office Contact Numbers
MEPCO maintains office and customer service contacts across its service area. These numbers connect you to the office serving your region.
| Region | Office / Contact Number | Areas |
|---|---|---|
| Sahiwal | 040-9200305 | Sahiwal and nearby areas |
| Bahawalpur | 062-9250102 | Bahawalpur and nearby areas |
| Bahawalnagar | 063-9239031 | Bahawalnagar and nearby areas |
| Muzaffargarh | 066-9200065 | Muzaffargarh and nearby areas |
| Rahim Yar Khan | 068-9230160 | Rahim Yar Khan and nearby areas |
| Multan | 061-9220198 | Multan and nearby areas |
| Dera Ghazi Khan | 064-9239229 | Dera Ghazi Khan and nearby areas |
| Vehari | 067-3360282 | Vehari and nearby areas |
Before relying on a regional number, confirm the latest contact details through MEPCO’s official telephone directory, since office numbers can be updated from time to time.
Online MEPCO Complaint
MEPCO-related electricity complaints can be submitted through the CCMS (Customer Complaint Management System), operated through PITC.
Enter your connection details carefully and describe the problem clearly when submitting. Keep the complaint number the system gives you for future reference.
How to Track a MEPCO Complaint
After submitting a complaint, keep the complaint or tracking number provided by the system.
Use the tracking option on the CCMS portal to check your complaint’s current status. If you can’t find it or the status hasn’t updated, contact the relevant support channel with your complaint details.
MEPCO Head Office
Address: MEPCO Complex, Khanewal Road, MEPCO Colony, Multan, Punjab
For the latest head office contact details, check MEPCO’s official directory before visiting.
Frequently Asked Questions
Q1: What is the MEPCO helpline number?
0800-63726 is MEPCO’s customer service contact, and 118 also works for electricity-related assistance. Keep your Reference Number ready when calling.
Q2: How can I submit a MEPCO complaint online?
Use the CCMS complaint system to submit and track an electricity complaint. Enter the requested connection details and describe the issue clearly.
Q3: How can I track my MEPCO complaint?
Keep the complaint or tracking number you received after submission, and use the tracking option in the CCMS system to check its status.
Q4: What information should I keep ready before calling MEPCO?
Keep your electricity bill or Reference Number nearby, along with your meter number, contact number and a short description of the problem.
Official Sources
- MEPCO official telephone directory
- CCMS complaint portal, operated through PITC
This website is independent and is not affiliated with MEPCO or the Government of Pakistan.
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