MEPCO Electricity Meter Relocation – Complete Guide 2026

Meter relocation is one of the most common requests that MEPCO receives from its consumers every year. If you’re planning to renovate your home, build a new boundary wall, expand your shop, or move your electricity meter to a safer location, you’ll need to follow MEPCO’s official meter relocation process.

Many consumers are unsure how meter relocation works and whether they can move the meter themselves. The answer is simple: any meter relocation must be approved and carried out by MEPCO. Moving it without permission can lead to penalties, disconnection, and unnecessary complications.

In this guide, you’ll learn who can apply, which documents are required, how the process works, the expected charges, and how long it usually takes.

MEPCO Electricity Meter Relocation Guide 2026 showing the official meter shifting process, required documents, estimated charges, safety guidelines, and installation steps.

What is Electricity Meter Relocation?

Electricity meter relocation simply means moving your existing MEPCO meter from its current position to another suitable location within the same property.

Your connection, meter number, and consumer account remain unchanged. Only the physical position of the meter is moved.

Keep in mind that meter relocation is only permitted within the same property and MEPCO subdivision area. If you need electricity at a different address, city, or subdivision, you will have to apply for a new connection instead.

Keep in mind that MEPCO Meter Relocation is different from a MEPCO New Connection. If you need electricity at a new address, you must apply for a new connection instead of a relocation request.

When Do You Need MEPCO Meter Relocation?

There are many situations where a consumer may need to shift their electricity meter to a different location. Some of the most common ones are listed below:

You are renovating or rebuilding your house and the meter is in the way of construction work
The current meter location may be exposed to rain, flooding, or excessive heat. You may also need relocation if the meter is installed on a wall that is being rebuilt or if it has become difficult to access.
The meter is installed at a location that is difficult for the MEPCO meter reader to access every month
You are constructing a new gate or boundary wall and the meter needs to be moved
You are expanding your shop or commercial property
The meter is installed too high or too low and creates safety risks
You want to move the meter to the front of your property for better access and reading
The wall where the meter is currently installed is being demolished

In all of these situations, you must apply through the official MEPCO process. Never try to shift the meter on your own.

Who Can Apply for Meter Relocation?

Not everyone can apply for meter relocation. MEPCO only accepts relocation requests from consumers who meet the following conditions:

You are the legal owner of the property where the meter is installed
The electricity connection is registered in your name with MEPCO
All your electricity bills are fully paid — no outstanding dues
There is no history of illegal electricity usage or tampering at your connection
Your electricity connection is currently active and legal

If you have unpaid bills, make sure to clear all outstanding dues before submitting your relocation application. MEPCO will not process your request if there are any pending payments on your account. Read our Mepco Bill Payment Methods Guide for bill payment.

Documents Required for MEPCO Meter Relocation

Before applying for MEPCO Meter Relocation, make sure you have all the required documents ready.

Here is the complete list:

Written application addressed to the SDO (Sub Divisional Officer) of your subdivision
Copy of your latest paid MEPCO electricity bill
Copy of your CNIC (National Identity Card)
Proof of property ownership (ownership documents, registry, or any legal proof)
A clear written description of the current meter location and the proposed new location
A simple hand-drawn sketch showing old and new meter positions (this helps speed up the inspection)

Keep both originals and photocopies ready. At the office you will submit photocopies and keep the originals with you for verification.

Related Guide: MEPCO Bill Correction.

How to Write a Meter Relocation Application

Your MEPCO Meter Relocation application should be simple and clear. Address it to the SDO (Sub Divisional Officer) of your MEPCO subdivision. It must include the following information:

Your full name.
Your complete address.
Your 14-digit MEPCO reference number or 10-digit consumer ID (printed on your bill).
The reason for requesting relocation.
Description of the current meter location.
Description of the proposed new location.
Your mobile number.
Date and your signature.

You do not need to use any official form. A simple hand-written or typed application on plain paper is accepted.

MEPCO Meter Relocation Process – Step by Step

Step 1 – Visit Your MEPCO Subdivision Office

Go to the MEPCO subdivision office where your electricity connection is registered. You can find your subdivision name on your electricity bill. Meet the SDO (Sub Divisional Officer) or the relevant staff member at the customer service counter and inform them that you want to apply for meter relocation.

Step 2 – Submit Your Application with Documents

Submit your written application along with all the required documents at the office. The office staff will give you an acknowledgement or receiving slip. Keep this slip safe as it is your proof of submission. Make sure to note the date of submission and the name of the staff member who received your application.

Step 3 – Site Inspection by MEPCO Staff

Once your application is submitted, MEPCO will send a technical team to inspect both the current meter location and the proposed new location.

The inspection helps determine whether the new location is safe, accessible, and technically suitable. The team may also check the wiring requirements, the distance involved, and whether any additional work will be needed before the relocation can be approved.

To avoid delays, make sure someone is available at the property when the inspection team arrives. If the proposed location is not considered suitable, the inspection team may recommend an alternative location.

Step 4 – Cost Estimation and Demand Notice

Based on the inspection findings, MEPCO prepares a cost estimate for the relocation work. This estimate is issued to you in the form of a Demand Notice. The charges depend on several factors:

Whether your connection is single-phase or three-phase
The distance between the old and new meter positions
Length of additional cable or wiring required
Whether any pole needs to be shifted or a new pole installed
Labour charges for the work

Step 5 – Payment of Relocation Charges

After receiving the demand notice, you need to pay the required charges. Payment can be made at any designated bank branch or approved payment channel mentioned on your demand notice. Keep your payment receipt carefully — you will need to show this receipt before the work begins.

Step 6 – Physical Meter Relocation Work

Once MEPCO confirms your payment, the technical team will visit your property to carry out the actual relocation work. During this visit they will:

Safely disconnect the meter from the old location.
Carry out all necessary wiring adjustments.
Install the meter securely at the new location.
Re-seal the meter with an official MEPCO seal.
Reconnect the electricity supply.
Test the meter and supply to confirm everything is working correctly.

Once the work is complete, the technician will give you an installation completion slip. Keep this document safely for your records.

Step 7 – Update in MEPCO Records

After the relocation is complete, MEPCO will update its records with the new meter location. Your future MEPCO bills will reflect the updated meter position. Check your next bill to confirm that the details have been updated correctly.

MEPCO Meter Relocation Charges 2026

The exact MEPCO Meter Relocation charges depend on the technical inspection findings. Below are the estimated charge ranges for 2026:

Connection Type	Estimated Charges (PKR)	Notes
Single Phase (Domestic)	Rs. 3,000 – Rs. 7,000	Short distance, standard wiring
Three Phase (Commercial / Industrial)	Rs. 10,000 – Rs. 20,000	More complex wiring involved
Extra cable or underground wiring	Additional charges apply	Depends on length and type
Pole shifting or new pole installation	Additional charges apply	Decided after inspection

Note: These are estimated ranges for 2026. Final charges are determined by MEPCO after the technical inspection and are issued in the official demand notice. Confirm exact charges at your subdivision office.

Understand all charges and taxes included in your MEPCO electricity bill.

How Long Does the Meter Relocation Process Take?

Here is the typical timeline for completing the MEPCO Meter Relocation process from application to execution:

Stage	Estimated Time
Application submission	1 day
Site inspection by MEPCO team	1 to 3 working days
Cost estimation and demand notice	1 to 2 working days
Payment processing	1 day (same day if paying at bank)
Execution of relocation work	3 to 7 working days after payment
Total Estimated Time	7 to 14 working days

In some cases, especially in busy divisions or during peak periods, the process may take slightly longer. If there is an unreasonable delay after payment, you can contact the MEPCO helpline at 118 to follow up on your application.

What Happens If You Shift the Meter Without Permission?

Some people try to relocate their electricity meter without informing MEPCO, usually to save time. However, this is not allowed.

Only authorized MEPCO personnel can disconnect, relocate, and reconnect an electricity meter. If an unauthorized relocation is discovered, the consumer may face these consequences.

A heavy fine based on MEPCO’s penalty schedule.
Immediate disconnection of your electricity supply.
A formal legal case registered against you.
Additional penalty charges on top of the relocation cost.
In serious cases, an FIR (First Information Report) may be filed.
Delay in reconnection until all dues and penalties are cleared.

The cost of illegal shifting is far greater than the cost of doing it the right way. Always follow the official process.

Common Reasons Why MEPCO Rejects Relocation Applications

Sometimes relocation applications are rejected. Here are the most common reasons and how to avoid them:

Unpaid electricity bills: Clear all outstanding dues before applying. MEPCO will not process any service request with unpaid bills.
Incomplete documents: Double-check the document list before visiting the office. Missing documents mean delays or rejections.
Proposed location is unsafe: Choose a new location that is technically safe, easy to access, and away from moisture, direct rain, or extreme heat.
Property dispute: If the property ownership is disputed or unclear, the application may be rejected until the issue is resolved.
Illegal wiring found during inspection: If the MEPCO team finds any unauthorized wiring or tampered connections during the inspection, the application will be rejected and further action may be taken.
New location is in a different subdivision area: Relocation is only allowed within the same MEPCO subdivision. Requests to shift to a different area are not accepted.

Contact the MEPCO Helpline for complaints, support, and service requests.

Can You Apply for MEPCO Meter Relocation Online?

As of 2026, the complete meter relocation application must be submitted in person at the MEPCO subdivision office. There is currently no option to submit the full relocation request online. However, you can use the following online channels for guidance and follow-up:

Call MEPCO helpline 118 for guidance on the process or to follow up on your application status
Visit the official MEPCO website at mepco.com.pk for general information
Use the MEPCO complaint portal to track progress after submission

Consumers can also visit the Mepco official site for service information, complaint registration, and electricity-related updates.

Important Tips Before Applying for Meter Relocation

Clear all pending electricity bills before applying — even a small unpaid amount can get your application rejected.
Choose the new meter location carefully — it should be on a solid wall, easy to read, protected from rain and flooding, and accessible for MEPCO staff.
Keep all documents ready before visiting the office to avoid making multiple trips.
Be present at home during the inspection — this avoids delays caused by rescheduling.
Keep your payment receipt safe after paying the demand notice.
After relocation is complete, check your next MEPCO bill to confirm the meter location is updated in MEPCO’s system.
Never accept any offers from unofficial people claiming to shift your meter informally — this leads to illegal situations and fines.

Difference Between Meter Relocation and New Connection

Many consumers get confused between meter relocation and a new connection. Here is a simple explanation:

Feature	Meter Relocation	New Connection
Purpose	Move existing meter to a new position	Install a brand new meter at a new address
Consumer account	Same account, same reference number	New account and new reference number
Location	Same property, same subdivision	Any new address in MEPCO area
Cost	Lower (relocation charges only)	Higher (new connection charges apply)
Time	7 to 14 working days	15 to 30 working days (varies)

If you are planning a MEPCO Meter Relocation, make sure all bills are paid and the proposed location meets MEPCO’s safety requirements.

Frequently Asked Questions

Q1: Can I relocate my MEPCO meter to a different city?
No. Meter relocation is only allowed within the same property and the same MEPCO subdivision. If you need electricity at a different address, you must apply for a new connection.

Q2: Will my electricity be disconnected during the relocation work?
Yes. Your electricity supply will be temporarily disconnected while the meter is being moved and reinstalled. The disconnection period is usually a few hours on the day of execution.

Q3: Is there a fixed charge for MEPCO Meter Relocation?
No fixed national rate exists. Charges depend on the type of connection, distance of shifting, and materials required. The exact amount is confirmed in the demand notice issued after inspection.

Q4: What if MEPCO staff does not come for inspection after I submitted my application?
If there is no inspection within 3 to 5 working days after submission, call the MEPCO helpline at 118 and provide your application reference number to follow up. You can also visit the subdivision office directly.

Q5: Can I choose where exactly the new meter will be installed?
You can suggest the preferred new location in your application. The final decision rests with the MEPCO inspection team based on technical safety requirements. They may approve your suggested location or recommend a slight adjustment.

Q6: What if my relocation application is rejected?
You will be informed of the reason for rejection. Address the issue (such as clearing bills, fixing documents, or choosing a safer location) and reapply. If you believe the rejection is unfair, you can escalate to the XEN (Executive Engineer) office.

Q7: How can I find my MEPCO subdivision office?
Your subdivision name is printed on your electricity bill. You can also call the MEPCO helpline at 118 and give your reference number to find out your subdivision office address.

Learn who qualifies for the MEPCO Cross Subsidy Program and its benefits.

Conclusion

The MEPCO Meter Relocation process is usually simple as long as you follow MEPCO’s official requirements and submit the necessary documents on time. Once you submit the required documents, complete the inspection process, and pay the approved charges, MEPCO will handle the relocation work.

In most cases, consumers face delays only when documents are incomplete or outstanding bills have not been cleared. Preparing everything in advance can save time and make the process much smoother.

Before applying, make sure all electricity bills are paid and choose a safe, accessible location for the new installation. Most importantly, never attempt to move the meter yourself. Using the official process is the safest and easiest way to get the job done properly.

You can also check your latest MEPCO electricity bill online anytime using our free Mepco Online Bill on this website.